If you require a refund for all the tickets in your order please use the subject: Hella Mega Refund Booking Reference You must supply your booking reference in this format 12-34567 (no other characters) if you have multiple orders please split these with a forward slash (/). The coronavirus pandemic has completely shut down the business of concerts and other live events. I won't work until September, so having that extra 230 bucks would be really awesome," she says. When submitting your request please follow the below instructions to ensure a timely response. In a statement, Ticketmaster said, it's made $400 million worth of refunds so far, and its parent company Live Nation, along with rival AEG, announced new refund policies last week which still require a concert to be canceled or officially rescheduled with new dates to trigger a refund. Crystal Reilly is a teacher from Michigan. LIMBONG: But right now, it's out-of-work stagehands, food vendors, security guards and ticket holders who are feeling the pain. CRONIN: ...Journey with The Pretenders and... LIMBONG: You get the point. "I've got tickets to Russ, Halsey, [Green Day, Weezer and Fallout Boy's] Hella Mega Tour, Journey with the Pretenders," she lists off the top of her head. LIMBONG: The live event economy is a complicated one, and it's been a struggle for ticket buyers to get their money back because they aren't Ticketmaster's primary concern, says Dean Budnick. BUDNICK: Because contractually, they released that money to the concert promoters, to the event producers who put on those events. “Special Event Conditions” means any special event conditions relating to the Event. But Ticketmaster, along with rival company AEG — announced new refund policies last week, which still require a concert to be canceled or officially rescheduled with new dates to trigger a refund. The Hella Mega Tour principals are seasoned veterans. ANDREW LIMBONG, BYLINE: Cachelle Cronin is a mental health therapist in Vancouver, Wash. She'd bought tickets for six events through Ticketmaster. Budnick says over the past few decades, artists have gotten a larger share of ticket sales to make up for declining record sales. It's just one such complaint going through the courts now. Some customers, including Reilly and Cachelle Cronin, are part of a group exploring a class action suit. Please note that if only the expiry date has changed you only need to provide the new expiry in the question section below, do not fill out an EFT Form. Elsewhere, others have reached out to their credit card companies to try to get their money back. "Now you may say, 'Well gee, that is Ticketmaster's fault because that's their contract that they entered into,' " he points out. Those policies don't go into effect until May 1. Keith Jopling is a consulting director for MIDiA Research, a media analysis firm. Those unable to make the 2021 gigs will be able to request a full refund. Green Day, Weezer and Fall Out Boy have officially postponed their stadium tour to 2021. Copyright 2020 NPR. Hella Mega UK And European Tour Dates Announced For 2021 The UK and European dates for Green Day, Fall Out Boy and Weezer’s rescheduled Hella Mega Tour have now been confirmed. "I'm not working right now. She says she's thankful she's still employed. "We fully expect the availability of refunds to continue to climb over the next 4-6 weeks and ultimately expect all our clients will make refunds available," Ticketmaster said in a statement to NPR, adding that it has already returned $400 million to fans so far. She's thankful she's still employed. But either way, they'll be waiting for a while. She bought Red Wings hockey tickets as a gift for her dad. Before last week, Ticketmaster's website seemed to back off of refunds for postponed events entirely. Event Name Select: Hella Mega Tour If your tickets were purchased from a Ticketmaster outlet, you’ll need to return to that outlet with the tickets and credit card used to make the booking. Subject: (This is very important) If you require a refund for all the tickets in your order please use the subject: Hella Mega Refund Booking Reference You must supply your booking reference in this format 12-34567 (no other characters) if you have multiple orders please split these with a forward slash (/). To see more, visit https://www.npr.org. The refund process will begin 5 days from when this email was sent to allow for any changes with the card used to make the original purchase (please see specify request type below for detailed information).

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